BCG reaffirms a classic benchmark: Rule of 40 = revenue growth rate + EBITDA margin. A SaaS business that combines growth + profitability in sum ≥ 40% is seen as financially healthy.
But the headlines only tell part of the story. BCG’s benchmarking of 107 private SaaS firms reveals what actually drives high-performing companies — especially in the vertical / niche software space.
The Winning Archetypes: Keepers, Transactionals, & Leaky Buckets
The report classifies SaaS businesses into three archetypes, with different implications for Rule of 40 performance:
- Keepers — moderate to low ACV (annual contract value), but high gross revenue retention (GRR). These are often vertical players, selling to smaller or mid-sized customers. Their strength is capitalizing on retention and relatively simpler sales motions.
- Transactionals — low retention (GRR < ~80 %) but very high win rates and velocity. Think low ACV, high volume, shorter sales cycles. Some outperform despite churn, because growth is explosive.
- Leaky Buckets — high ACV but weak retention. These are often horizontal or enterprise plays. Their challenges: complex sales cycles, product fragmentation, high R&D burden, and weak retention that undermines lifetime value.
Crucially, BCG finds that vertical software / niche plays are overrepresented among the “keepers.” Because of their more focused ICPs (ideal customer profiles), clearer domain differentiation, and more streamlined GTM (go-to-market) execution, they often combine favorable retention with scalable growth.
If you’re in vertical B2B software, you may already occupy one of the stronger structural positions in BCG’s taxonomy.
Four Imperatives for Rule of 40 Performance
Regardless of where you sit, BCG surfaces four levers that top SaaS firms consistently pull to improve their Rule of 40 outcome. These are not theoretical — they’re grounded in real differences between top and average performers.
1. Manage Retention (Improve GRR)
Because retention compounds, pulling up GRR yields outsized benefit:
- Diagnose churn causes — by product, segment, pricing changes, onboarding failure.
- Create accountability — separate renewals teams (distinct from upsell) tend to achieve ~4pp higher GRR.
- Standardize renewal cadence & playbooks — make renewing frictionless for the customer.
- Use early warning systems — AI/ML models to flag accounts at risk.
- Embed time-to-value programs — help customers quickly see ROI to reduce reasons to churn.
If growth is your engine, retention is its fuel tank.
2. Maintain Strategic Focus (Avoid Fragmentation)
Stretching your product roadmap too far or chasing adjacent markets prematurely drains resources:
- BCG observes that leaky-bucket companies often suffer from product fragmentation — multiple divergent modules, inconsistent positioning, disjoint customer segments.
- Staying close to your ICP and doubling down on domain leadership helps you avoid the trap of becoming a generic horizontal platform too early.
- Resist the temptation to chase TAMs via adjacent expansions unless you’re at a scale where the complexity can be managed.
3. Maximize R&D Efficiency (Measure What You Get)
In software, R&D is both leverage and cost center. The key is to spend intelligently:
- Larger SaaS companies in the study spent a smaller share of revenue on R&D — scaling efficiencies matter.
- R&D Index (RDI): (organic revenue growth) ÷ (R&D spend as % of prior revenue). A higher RDI implies better return on development investment.
- Offshoring cautiously: While offshoring some engineering can reduce cost, overextending it (especially for new product dev) erodes effectiveness because it divorces dev from markets and GTM teams.
- Developer retention matters: Tenured dev teams outperform. Frequent turnover hurts continuity, institutional knowledge, and product velocity.
You don’t just need to spend wisely — you need to get leverage from each dev dollar.
4. Scale GTM with Discipline (Don’t Just Add Bodies)
Growth by throwing more sales reps at the problem is often the wrong move:
- BCG finds that companies which increased S&M spend without validating GTM efficiency actually had negative Rule of 40 performance in their sample.
- Find the real bottleneck: Before hiring more sales capacity, assess whether pipeline generation, marketing, lead quality, or sales execution is the constraint.
- Focus on sales tenure & incentives: Account executive teams with moderate tenure (3+ years) tend to perform better. Incentives (e.g. quotas vs OTE) need to be calibrated in a sweet zone (BCG cites 4–6× quota) — too aggressive or too lax both hurt.
- Minimize admin drag: Top sales teams spend less than 15% of time on non-selling tasks. Fix tooling, processes, and friction.
- Adopt unified CRM / forecasting infrastructure: Too many top-quartile NRR performers lacked a centralized source of truth — you need this as a baseline.
How to Use This as a Vertical SaaS Leader
If you run a vertical or niche B2B software product, you’re not doomed to mediocrity. In fact, you may already be set up with favorable levers. But the margin between “good” and “exceptional” performance lies in executing well on the levers above.
Here’s a practical playbook:
- Benchmark yourself: Compute your Rule of 40 currently. Break it into growth vs margin.
- Segment by archetype: Are you a “keeper,” “transactional,” or sliding toward a “leaky bucket”?
- Focus on the easiest high-leverage lift first — often retention or GTM efficiency.
- Review your product roadmap: Are there modules or verticals that dilute your core? Prune wisely.
- Set an R&D ROI target (RDI-like metric) and hold dev teams to it.
- Experiment GTM scaling in controlled increments: only ramp headcount if supporting functions are in order.
- Track leading indicators — pipeline per rep, win rate trends, churn reasons — not just the trailing success metrics.
Final Thoughts
BCG’s latest takes revalidate a central truth of SaaS: growth is important, but unchecked growth without discipline is fatal. The Rule of 40 remains a useful shorthand, but what matters most is the bridge between growth and profits — that is, retention, focus, R&D leverage, and GTM execution.
For vertical software operators, the structural advantages are real — you often have tighter ICPs, less generic competition, and more defensible differentiation. But even with those advantages, BCG’s data shows that success isn’t automatic. It’s the companies that rigorously manage retention, prune distractions, extract more from R&D, and scale GTM smartly that cross from “good” to “exceptional.”